Outsourcing Services

Contact Innovations believes that customer needs are not only met; they should be anticipated and exceeded with the customer experience continuously improved.


We are committed to provide a customer care experience that will: build and strengthen relationships, enhance customer loyalty, result to business referrals, and capture relevant data for process improvements and future business strategies for the client.


Businesses are built and reinforced with their customers’ satisfaction. Contact Innovations understands this, and is committed to providing the best customer experience that will ensure long lasting business relationships.


Contact Innovations offers the following core services to support your business needs:

  • Inbound Customer Service
  • Outbound Appointment Setting and Sales
  • Answering Services
  • Web Chat
  • Email Handling
  • Data Entry
  • Back Office


Contact Innovations Pty Ltd

Melbourne | Manila


Catherine Limbo

Mobile: +61 2 9011 8171

catherine.limbo@contactinnovationsbpo.com

Our Commitment

Contact Innovations is committed to managing our customer engagements and satisfaction. Read More »


Our People

At Contact Innovations, we take pride in hiring, training and managing our associates who support center operations. Read More »


Our Facility

Our locations have capacities of up to 500 seats, with the ability to rapidly expand as required by the business needs.